GENERAL

How can I place an order for a custom item?

Fill out the form on the homepage with what you’re looking for and someone will

get in touch with you.

What if I don’t see what I’m looking for on your site?

The projects on our site are just small example of what is possible. Once you fill out the form on the home page, you will be contacted from someone at The Paper Ninja to discuss exactly what you need.

How much does it cost to special order something?

It all depends on the complexity of the project. If you want something that you see on our website, it will be less expensive than if we create something new for you. Reach out to us with your needs and we can give you quote.

Do you offer shipping?

Yes, we ship to anywhere in the US.

How long does it take for my order to ship?

Since all of our orders are custom made, it usually takes about two weeks for orders to ship. If there is engineering involved to create something new, then it could take longer.

What is your return policy?

Since all of our orders are custom made, we unfortunately can not accept returns. If there is something you are unhappy with, we will do our best to make it right.

How do I purchase a physical product?

We are in the process of adding some physical products that you can order right away on our website. Because many of our projects are very intricate and personalized for a specific client, they are shown as examples of what we can create for you at The Paper Ninja. Reach out to us with what you would like, and we 

EVENTS

How do I book The Paper Ninja to make my custom décor for my special event?

Fill out the form on the homepage with some basic information about your event (i.e. occasion, event date, location) and we will get in touch with you.

How far in advance do I need to book?

This all depends on the size of the event. Typically, one month lead time would be ideal, but we can try to work something out if you are needing something sooner.

What type of decorations can you provide?

Our specialty is centerpieces, but we can also provide posters, marquees, photo booth signs/props, foamcore cutouts, name cards, etc. Just tell us what you want and we will do our best to make it happen.

Do you offer delivery and pickup?

Yes. We charge a fee for delivery, setup, and pickup. It will be based off the distance we have to travel.

Would I be renting or buying the decorations?

The centerpiece base, acrylic tube, and top platform with lights is something that we rent. The part that goes on top of the platform will be customizing for you, so you will keep that part. Anything that needs to be customized will be purchased. If there is something you need that we would be able to reuse, we will try to save you some money and offer it as a rental.

CRAFT PARTIES

How do the craft parties work?

If you are in the Los Angeles area and are looking for a unique “girls night” or just love the idea of making things with friends, then all you need to do is host a party, pick your project, and invite your friends. The Paper Ninja will work with you to create the perfect project for your party, whether it’s something you see on our website or something entirely specific to you. An instructor will show up to your location with kits for each guest, all the supplies needed, and will guide you through step-by-step instructions to complete your project.

What if I want to host a craft party but don’t live in the Los Angeles area?

We can still design your perfect project, provide the kits needed and be available to video into your event to guide you though each step of your project. You will have to provide basics supplies/tools that will be determined based on the project.

Do you have to be crafty?

No. The craft parties can be tailored to any level.

If I host a party, do I get a discount?

Yes, you will receive your kit for free. If anyone from your party books their own party, you will receive a $25 Amazon gift card as a thank you.

Do we need to bring pictures to the party?

Since all of the projects designed by The Paper Ninja include personal photos, there are several ways we can incorporate them. If the photo in the project are going to be exactly the same for everyone, the host can provide the photos and we will have them printed. If everyone will have their own photos, they can either upload their photos for us to print, or they can complete the project without photos and add them at a later time.

How do I upload my photos?

You will be provided with a link to a Canva template. You first need to create a username and password for Canva. Once logged in, you will upload your photos, place them in the layout, crop them as needed, and share them to the following email address: thepaperninja@yahoo.com

How much does it cost to book a party?

The kits start at $40, depending on how complex they are. You just have to have a minimum of $200 to book.

Is there a maximum number of people that you can have at a party?

Ideally no more than 10 people at a party, to ensure that everyone is able to get the help needed. If you have more than that, just let us know and we can see about getting a second instructor.